Welcome to pagarAI.com! These Terms and Conditions (“Terms”) govern your use of our HRMS Solution and payroll platform (“Platform”). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.

1. Acceptance of Terms

By using the Platform, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Platform Services

pagarAI provides a hosted HRMS and payroll management system that allows businesses to manage employee data, attendance, payroll, and other HR-related tasks. The Platform is customizable to meet the specific needs of your organization.

3. User Responsibilities

As a user of the Platform, you agree to:

• Provide accurate and complete information during registration and use of the Platform.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access or breach.
• Use the Platform only for lawful purposes and in compliance with these Terms.
• Not engage in any activity that disrupts or interferes with the Platform’s functionality or security.

4. Subscription and Payments

• Subscription Plans: The Platform is offered on a subscription basis. You agree to pay all fees associated with your chosen plan.
• Payment Terms: Fees are due as per the billing cycle selected during registration. Late payments may result in suspension or termination of your account.
• Taxes: You are responsible for any taxes, duties, or levies applicable to your use of the Platform.

5. Customization and Hosting

• Customization: pagarAI offers customization services to tailor the Platform to your business needs. Additional fees may apply for customization requests.
• Hosting: The Platform is hosted on secure servers managed by pagarAI. We ensure high availability and data security but are not liable for disruptions caused by factors beyond our control (e.g., natural disasters, internet outages).

6. Data Privacy and Security

• Data Ownership: You retain ownership of all data uploaded to the Platform. pagarAI does not claim ownership of your data.
• Data Protection: We implement industry-standard security measures to protect your data. However, you are responsible for ensuring the security of your account credentials.
• Privacy Policy: Your use of the Platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

7. Intellectual Property

• Platform Ownership: pagarAI owns all intellectual property rights in the Platform, including software, design, and content.
• User Content: You retain ownership of any content you upload to the Platform but grant pagarAI a non-exclusive, worldwide license to use, reproduce, and display such content for the purpose of providing the Platform services.

8. Limitation of Liability

• No Warranty: The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied.
• Limitation of Liability: pagarAI shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability to you shall not exceed the fees paid by you in the last 12 months.

9. Termination

• By You: You may terminate your subscription at any time by providing written notice.
• By Us: pagarAI reserves the right to suspend or terminate your account if you violate these Terms or fail to pay fees.
• Effect of Termination: Upon termination, your access to the Platform will be revoked, and all data may be deleted after a 30-day grace period.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these Terms shall be resolved exclusively in the courts of [Your Jurisdiction].

11. Changes to Terms

pagarAI reserves the right to modify these Terms at any time. We will notify you of significant changes via email or through the Platform. Continued use of the Platform after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: hello@pagarAI.com
Phone: [Your Contact Number]
Address: [Your Company Address]

13. Entire Agreement

These Terms constitute the entire agreement between you and pagarAI regarding your use of the Platform and supersede any prior agreements or understandings.