Welcome to pagarai! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our HRMS Software and payroll platform (“Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, you must not use the Platform.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

• Account Information: Name, email address, phone number, and other details provided during registration.
• Employee Data: Information about your employees, such as names, contact details, attendance records, and payroll information.
• Payment Information: Billing details, such as credit card information or bank account details (processed securely by third-party payment processors).
• Support Requests: Information provided when you contact our support team.

1.2 Information Collected Automatically

• Usage Data: Details about your interactions with the Platform, such as IP address, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze Platform usage.

1.3 Information from Third Parties

• We may receive information from third-party services (e.g., payment processors or authentication providers) to verify your identity or process transactions.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve the Platform.
• To process payments and manage your subscription.
• To customize the Platform to meet your business needs.
• To communicate with you about updates, support, and promotional offers.
• To comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• With Your Consent: We may share information if you give us explicit permission.
• Service Providers: We may share information with third-party vendors who assist us in providing the Platform (e.g., hosting, payment processing, or customer support).
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest.
• Regular security audits and vulnerability assessments.
• Access controls to limit who can view or process your data.

However, no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential and notifying us immediately of any unauthorized access.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you terminate your account, we may retain certain information for legal, regulatory, or operational purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your information, subject to legal obligations.
• Objection: Object to the processing of your information for specific purposes.
• Data Portability: Request a copy of your information in a machine-readable format.

To exercise these rights, please contact us at [hello@pagarAI.com].

7. International Data Transfers

If you are located outside [Your Country], your information may be transferred to and processed in countries with different data protection laws. We ensure that such transfers comply with applicable laws and that your information is protected through appropriate safeguards.

8. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@pagarAI.com